Guardhouse Feature Requests Board
View Schedule monthly, weekly or fortnightly
can i have a mothly view of schedule or other terms, currently it only in a weekly view
Notification for Expired License
Is there anyway to enable push notifications/emails to be sent to our staff and to management if their compliances are expired or soon to be expired?
Staff leave a reason for Rejecting Shift
When shifts are rejected, can you please build into the process the person provides a reason for rejecting the shift. This can then be used when considering staff for ...
Alert to admin when a guard leaves the geofence set up for the site
Salesi is looking to see if it's possible to add a feature where notifications will be sent to Admins/Managers when a guard leaves the geofence set up for the site. ...
Automatic refresh when creating/updating shift.
If someones also working on roster creation, the added shifts doesn't automatically updating to another user's screen. They'd need to refresh before they can view the ...
Block Days staff can request leave
Is there a way to block out certain dates so guards cannot request leave for certain days of the year?
Add photos and notes when scanning Checkpoints
Hi can you please add a feature in the qr section to upload photos once scanned the qr code?? A section for it?
Linking confirmed schedule to Google Calendar
I am a guard asking to have an option to link confirmed schedule to Google Calendar where shifts that you accept on guardhouse are added to your Google calendar ...
Requested Feature
Minimum Hours
Be able to set up shifts where any shift worked that is 4 hours or less will automatically be marked as 4 hours for pay and service charge.
Same email for multiple customer profile
Have the option to add one email for multiple customer portal accounts
Ability to add different Master licences on the company profile for each state
Ability to add different Master linces on the company profile (uses VIC and NSW lincences depending on the sites); depending on where the guard signs in, the right ...
"All Customers" at the top of list
On things like the schedule or timesheets where there is a drop down menu to select your customer, "All Customers" is right at the bottom of the list. If you have a ...
Approve all Leave submissions
have the option to approve all leave/unavailability requests (like in timesheets: tickboxes)
Holidays By Region
feature that allows public holidays to be set by Region
Allocate who receives leave submissions
For leave/unavailability notifications to be sent to certain people only for approval. Maybe for future upgrades this can be done for availability/unavailability ...
Offered shift via app
Send out "offered shifts" via the app?
supervisor view
would like to see a view for supervisors where the can manage the roster of the site they are allocated to but not see staff, hr details or other details for other sites
Assign staff to manager
When staff member is put in system, they are allocated a manager so all requests ect goto that managers dashboard, we are getting tonnes of push notifications day and ...
Designate who recieves welfare check escalation notifications
Welfare Check: be able to choose who to send escalation notifications to (ex: managers responsible to a site)
Rejected shift notification
If it is possible to receive notifications via email only for those who accepted the shifts but not for rejected shifts.
Option to do bulk changes
have the option to do bulk changes for a guards shifts on the Schedule (rostered Staff A. Staff A contracted covid and another staff will have to take 2 weeks' worth ...
Allow Adding Descriptions and Headings in Incident Forms
When creating an incident form, have the option to add titles, descriptions, and headings without needing to make them questions that require a staff response.
limiting managers access in Guardhouse
Is there a way to have more control over exactly what �managers� can see? They don�t need access to the staff list whatsoever and should only see the �preferred ...
Update Welfare Report to Display “No” or “N/A” for Missed Welfare Checks in the Reports
Currently, when a welfare check is missed, the welfare report displays a blank field. This can cause confusion, as it is unclear whether the check was missed or if ...
Reject Reason for leave submissions
be able to reject a leave and leave a note why the leave is being rejected
Option to Generate Reports Including Only Approved Submissions in the Customer Portal
The current reporting setup includes all report submissions for the selected date range, regardless of approval status in the customer portal. The customer has ...
Full calendar view of all approved holiday when approving leave
When approving leave, I would like to have a calendar view that would show me who/ how many of staff already has leave on those days.
Add phone number to the guards in Roster Report
Add phone number to the guards in Roster Report
Auto clock out feature
Auto clock-out feature based on the scheduled end time if the guard forgets to clock out after a period of time
Reason for cancelling / delete shifts
when we cancel a job in GH it should allow us to place a note about why and the guards shouuld receive this to save time and issues with them
Can add images on the team messages
be great to allow us to add images on the team messages
Make Digital occurrence log time specific
Make the DOL specific with shift timings
Compliance Items don't need an Expiry date
Can we add in the role template a check box that they can tick if the compliance doesn't have an expiration date.
Combined License and renewal report
Are we able to add to get the Renewal Report from Guardhouse to include the staff members Security Licence information please
changing Black Bar to Red
The colour of the bar against a workers name in the roster to change to red once the document is actually expired, therefore notifying operations the worker is ...
Can attach file for leave submission
Is there a way we can have employees attached a medical certificate to their sick leave
Option to quote for clients
Just wondering how we can make quotes within GH Web App? We'd like to use the scheduler to work out a price for a client. Is there a report we can run for this?
Notification when an incident report is submitted
Have a notification sent to managers and/or administrators when an incident report is submitted by a guard.
No need to add site when filling a leave
have all sites as an option or no need to add a site when filing a leave
Offered Shifts Uptake % Report
A report to show the uptake percentages of staff from offered shifts - to be able to track staff that regularly accept shifts, versus those that reject them regularly.
Notification for Unassigned Shifts
We would like to request a feature that provides a notification or alert when a shift is saved on the schedule without an assigned officer. Currently, missing shifts ...
Missed Clock in Notification
Missed clock-in notification: Is there a button option where we can get the alert say 3 minutes past 1400? Or just after? have a 15 min window instead of sending a ...
Subcontractor staff can view and acknowledge docs on linked shifts
Can we add to the shift sharing functionality so subcontracted staff members who are assigned to the shift will have access to view the document that we have attached ...
License search Ability
Have the ability to search for an employee via security licence number
Deleting incident report
The ability to delete incident reports when they are submitted incorrectly. If the correct form is then completed it means the incorrect form is still added into the ...
Badges on team message notifications
Last night I did a test run on using the notification feature. It has a push notification come up on your phone but when you go into the app there is no feature which ...
Admins must be able to change Customer for the sites under it
I'd like to request a feature that allows administrators to change the Customer associated with a site without impacting existing shift schedules or requiring staff ...
Not planned
Handling Sites with Infrequent Patrols in Patrol Runsheet Process
We would like to request an enhancement to the patrol runsheet process to accommodate sites with less frequent patrol schedules. Specifically, there are several sites ...
Invoicing | be able to add allowances that can be charged to clients
Currently, allowances added only flow to the paysheets section. But there are cases where we pay guards' allowances and charge this to the client. the workaround of ...
Text message notification to the client when a shift is scheduled
Have the functionality to notify a client via text message when a shift is scheduled.